Support Coordination

Our Support Coordinators want you to get the best out of your NDIS plan, so we'll connect you to service providers who offer the best options matched to your needs.

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FAQ

Putting your NDIS plan into action

We work with you and your chosen providers to make the most of your NDIS plan. Together, we will work out how to get the support to suit you.

First, we'll meet with you to discuss what services you need. We'll contact providers and put some options together, so you can decide what services you want to use.
When you’ve made your choices, we’ll support you to get your plan into action.
You may want to change your support provider or refocus where you spend your funds – we can help make change happen.
We can help with your plan review or prepare reports for your annual NDIS meeting. Together, we’ll build your confidence to help you get the funds you need.
Our team of experts, who are based in Ararat, Melbourne, Shepparaton and Wangaratta, really know disability services inside and out.

Specialised NDIS Support Coordination

Our Tier 2 and 3 specialists are available for people and families with more complex needs during times of crisis or situations when they are managing services across multiple organisations.

NDIS Recovery Coach

Our NDIS Recovery Coaches are here to support participants with psychosocial disability.

Our focus is to support people in their recovery journey, helping you build capacity, navigate services, and work toward your personal goals. Our Recovery Coaches work with Support Coordinators, clinicians, and other stakeholders to ensure a holistic, person-centred approach to support. VMCH Recovery Coaches have had a minimum two years’ experience working with psychosocial clients and have training in mental health work.

Helpful downloads

Use your NDIS funding to access the support you need

At VMCH, our fees and charges are based on the NDIS price lists. We ensure that our rates are updated in line with any changes made by the NDIS.

NDIS pricing and eligibility

Melbourne Metro team

George

My name is George, and I am a positive and punctual individual with a true passion and interest in the health industry and disability sector. I take a professional approach to work, and I am very outgoing. Communication and clear information is key to successful connections with my clients and their families.

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Courtney

Hi, my name is Courtney, I recognise each individual’s unique qualities and support them to build on their strengths and abilities to help them live independent and fulfilling lives.

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Lisa

My name is Lisa and I have been a Support Coordinator for some time now. I truly enjoy making connections with people and working diligently to achieve participants’ goals. I relish the challenges this role presents and take great joy in seeing the smiles on clients’ faces when we achieve even the smallest wins, together.

Priscilla

I enjoy building rapport with people to understand each participant as the unique individual they are. I firmly believe that the only one who can make the best decision for a person is the person themselves. With this in mind, I promote choice and control in all communications.

Languages spoken: English, Creole, French

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Rishmi

Hi, I'm Rishmi, and I bring extensive experience in the specialised disability accommodation area. I have worked with VMCH for more than six years. I believe my great communication skills help to empower and foster independent decision making skills, including choice and control for my clients and their families.

Languages spoken: English, Sinhalese

Anthony

My name is Anthony and I have over seven years of experience within the disability sector, and three of those as a Support Coordinator. I am focused and committed to providing a seamless experience within the NDIS, in what is typically an unsettling, and ambiguous space to navigate.

Languages spoken: English and Greek (basic)

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Shefali

I am a motivated and punctual individual with excellent relationship-building skills. I am a people person who is passionate about helping vulnerable people understand and utilise their NDIS plan to its maximum capacity. I enjoy helping NDIS participants get the most out of services which positively contribute to their overall wellbeing and quality of life.

Languages spoken: Hindi, Urdu, Sindhi – Punjabi

Regional Victoria team

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Aaron

Wangaratta

Hi, my name is Aaron. I have three years' experience in the Aids, Equipment and Assistive Technology field. I have been a Support Coordinator for the past two years and enjoy working with participants to tailor their support needs to reach their goals, both big and small.

Ameena

Wangaratta

Hi, my name is Ameena. I moved into the support coordination space after completing my Diploma of Community Services in early 2022. I enjoy getting to know my participants, their goals and aspirations so I can them to be the drivers of their life.

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Claire

Regional Victoria

My name is Claire I have 14 years’ experience in the aged and disability sector. I have worked within the NDIS field for the past five years. An aspect of the role I enjoy is making connections and supporting participants to reach their goals through innovative and creative ways.

Renae

Regional Victoria

Hi, my name is Renae and I have worked in the disability field for 12 years. Previously I worked in disability accommodation. I enjoy working with participants to reach their goals in a personalised way.

Jessica

Regional Victoria

My name is Jessica and I have been working within the NDIS field for approximately six years, with four of those as a Support Coordinator with VMCH. I was drawn to support people with the NDIS as I saw a clear need for those on plans to be assisted with navigating Government agencies and with support in their everyday lives.

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Kristy

Shepparton

My name is Kristy, and I have a background in leisure and health within the aged care sector. I am dedicated to building rapport and working with diverse demographics using a person-centered approach. I strive to bring individuals’ goals to life and help them live their best lives. I became a support coordinator to provide choice and control to all.

Sam

Regional Victoria

Hi, my name is Sam. I have 15 years of experience in the disability, government, and community sectors. I enjoy engaging with participants, helping them navigate their NDIS plans, achieve their goals, and make choices for independent living.

Languages spoken: English, Chinese and Mandarin

Gabrielle

Shepparton

My name is Gabrielle. I have recently moved into support coordination after working as a nurse for seven years. I am organised and punctual with a strong passion for working within the community and disability sectors. I have great communication skills and will work towards all of my participants' goals. I am a strong advocate for all of my participants and have a good work ethic to meet and exceed goals.

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Amanda

Regional Victoria

My name is Amanda, and I have worked in the community services sector for over eight years, including across aged care and disability sectors. During my time as a Support Coordinator I have continued my studies, completing certificates in Mental Health and Alcohol and Other Drugs (AOD), as well as a Diploma in Community Services.
I take a person-centred approach, working alongside participants to help them achieve their goals and build their capacity.